Case Study Sector
In February 1999, the Amy Biehl Foundation Trust (ABFT) was preparing to expand its operations outside Cape Town, South Africa. However, their plans were challenged by a strike at the Community Bakery, a mission-driven, revenue-generating enterprise connected to ABFT, and financial irregularities at one of their newest programs, the Parent Teacher Pupil Program. Both incidents threatened to undermine Peter and Linda Biehl's philosophy of identifying and supporting leaders from the South African communities in which ABFT operated. Peter and Linda needed to make decisions on each of these incidents quickly, knowing that they had to balance undermining the initiative and leadership in the community with letting the situations escalate beyond their control.