United Way Community Services

Source: 
Harvard Business School

Date

1998

Case Study Sector

Management

Describes in detail the fund development and distribution system of United Way Community Services. A key question is how to measure the outcome/impact of the work done by the agencies that receive United Way funding. A follow-on question is how to reinvent the organization to deliver the new management system.

Learning objective: To discuss issues of measurement and organizational change in nonprofits.

Link

Keyword

  • Evaluation

Region

  • Northern America

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